Last Edit: October 15, 2025
ACT Power Services, LLC (“us”, “we”, or “our”) operates the https://www.actpowerservices.com/ website (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information (“Personal Information”). We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services. SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances.
We may also collect information that your browser sends whenever you visit our
Service (“Log Data”). This Log Data may include information such as your computer’s Internet
Protocol (“IP”) address, browser type, browser version, the pages of our Service that you
visit, the time and date of your visit, the time spent on those pages and other
statistics.
In addition, we may use third party services such as Google Analytics that collect,
monitor
and analyze this type of information in order to increase our Service’s functionality. These
third-party service providers have their own privacy policies addressing how they use such
information.
Cookies are files with a small amount of data, which may include an anonymous
unique identifier. Cookies are sent to your browser from a web site and transferred to your
device. We use cookies to collect information in order to improve our services for you.
You can instruct your browser to refuse all cookies or to indicate when a cookie is
being
sent. The Help feature on most browsers provide information on how to accept cookies,
disable cookies or to notify you when receiving a new cookie.
If you do not accept cookies, you may not be able to use some features of our Service
and we recommend that you leave them turned on.
Google, as a third-party vendor, uses cookies to serve ads on our Service.
Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users
based on their visit to our Service or other web sites on the Internet.
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by
visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/.
Your phone number will be handled in accordance with our Privacy Policy. No
mobile
information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging
originator opt-in data and consent; this information will not be shared with any third
parties.
By opting into SMS from a web form or other medium, you are agreeing to receive SMS
messages from ACT Power Services, LLC. SMS messages may include customer interaction
notifications. Messaging frequency may vary. Message and data rates may apply. To opt out at
any time, text STOP. For assistance, text HELP or visit our website at ACT Power Services,
LLC
. Visit Privacy Policy – ACT Power Services for privacy policy and Terms of Service.
We support Do Not Track (“DNT”). Do Not Track is a preference you can set in
your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of
your
web browser.
We may employ third party companies and individuals to facilitate our Service,
to provide the Service on our behalf, to perform Service-related services and/or to assist
us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform specific
tasks
on our behalf and are obligated not to disclose or use your information for any other
purpose.
The security of your Personal Information is important to us, and we strive to
implement and maintain reasonable, commercially acceptable security procedures and practices
appropriate to the nature of the information we store, in order to protect it from
unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of
electronic storage is 100% secure and we are unable to guarantee the absolute security of
the Personal Information we have collected from you.
Our Service may contain links to other sites that are not operated by us. If you
click on a third-party link, you will be directed to that third party’s site. We strongly
advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies
or
practices of any third party sites or services.
Only persons age 18 or older have permission to access our Service. Our Service
does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13.
If
you are a parent or guardian and you learn that your Children have provided us with Personal
Information, please contact us. If we become aware that we have collected Personal
Information from a children under age 13 without verification of parental consent, we take
steps to remove that information from our servers.
Information classified according to regulatory requirement is subject to
information protection measures regarding the protection, use, distribution, and disposal.
Regulatorily Classified Information may include but is not limited to Personally
Identifiable Information (PII), Critical Energy/Electric Infrastructure Information (CEII),
and BES Cyber System Information (BCSI).
Release of information classified above or by similar regulations to an outside agency
or
party will be limited to only information allowed by the jurisdiction of the requesting
entity.
We reserve the right to update or change our Privacy Policy at any time and you
should check this Privacy Policy periodically. Your continued use of the Service after we
post any modifications to the Privacy Policy on this page will constitute your
acknowledgment of the modifications and your consent to abide and be bound by the modified
Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through
the email address you have provided us, or by placing a prominent notice on our website.
Release of information classified above or by similar regulations to an outside agency or
party will be limited to only information allowed by the jurisdiction of the requesting
entity.
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact the ARCC @ 919-299-2238.